Hotel information & FAQ
The page answers frequently asked questions to help you plan your holiday. Of course you can contact us for any further questions.
Download our complete FAQ as PDF here
Cancellation policies
till 8 days prior arrival: no cancellation fee
from 7 days prior arrival: 70 % of the confirmed room rate
2 days prior arrival / no show / early check out: 80 % of the confirmed room rate
PLEASE NOTE THE FOLLOWING: Our cancellation conditions do not apply to the period over Christmas & New Year from 21.12. until 06.01. of every year! We kindly ask you to ask the hotel about the cancellation conditions for Christmas and New Year’s Eve.
Location
Our hotel is located just outside the village of Schönau am Königssee, on a mountain slope at 700 m above sea level. The hotel’s own forest and meadow area of 6 hectares stretches around the Alpenhof. The Alpenhof is 4 km from the center of Berchtesgaden and 2 km from the Königssee.
Hotel
We can accommodate up to 102 guests in 7 single rooms, 41 double – superior- and deluxe-rooms – and 4 family apartments. We are officially classified with 4 stars superior by the German hotel association.
Rooms
All 51 rooms in our house are non-smoking rooms for the benefit of our guests. All rooms are equipped with bath or shower, toilet, hair dryer, towels, shampoo, soap, radio, mini fridge (shut on on request), satellite-tv (50 channels, pay-tv Sky-Film, Sky Sports and Sky German premier league ), telephone, bathrobes and slippers. All double rooms have German double beds with the measurements of 1,80 x 2,00 or 2,10 meters – splitted in 2 mattresses – the Edelweiß-category has twin beds.
Board/ Food
All prices shown on our website include breakfast, cake buffet in the afternoon and 5-course-dinner. Beverages are not included. If you like to book the room without the dinner, we reduce the price at EUR 28.- starting per person/day. Breakfast and lunch and cake buffet is obligatory.
Directions/ Arrival
We recommend you to travel by your own car, because there is no public transportation nearby- the closest bus station is 1 kilometer away. Because of the short distances to all the sights, local taxi services are not too expensive. We can also help you with car rentals.
Owner/ Manager
Hotel Alpenhof GmbH & Co. KG, Stefan Zapletal
Mountain View
85% of the rooms have south view to the Alps facing the Watzmann Mountain
Restaurant
Please note that all guest rooms are non-smoking areas:
- Hotel restaurant “Rupertus”
- Side restaurant “Jennerterrasse”
- Guest rooms: Almlounge with open fireplace, parlour, hotel bar, farmhouse parlour, hotel hall, sun terrace
Lounges
Alps lounge with open fireplace, “Kaminstube”, “Jennerterrasse”, “Bauernstube”, hotel lounge, sun terrace
Meeting facility
Our “Bauernstube” conference room is designed for events for 10 to a maximum of 20 people and is equipped with modern conference technology. In addition, we offer conference packages that are individually tailored to your needs.
Payment
Cash, Maestro, Visa Card, Mastercard
Pool area
- Indoor pool: 9 x 12 m, 1.35 m deep, 30°C
Opening hours of the indoor pool all year round: 7:00 to 20:00 - Outdoor pool: 8 x 12 m, 1.35 m deep, 30°C (heated all year round)
Opening hours of the outdoor pool in summer: 08:00 to 20:00
Outdoor pool opening hours in winter and low season: 08:00 to 10:00 and 15:30 to 19:00 - Outdoor whirlpool: 37°C
Opening times whirlpool all year round: 11:00 to 19:30
Alpine SPA – sauna area
Our sauna world, with access for guests over the age of 16, is open for you daily from 11:00 to 20:00 and offers the following facilities:
- Hut sauna 90°C
- Stone pine herbal sauna 70°C
- Bio sauna 50°C
- Brine steam bath
- Stone pine infrared cabin
- Physiotherm infrared cabin
- Fresh air nudist area protected from view
- sun pavilion
- rest grotto
- Panoramic relaxation room
- Wasserbetten-Stadl
Our treatment area for massages and beauty treatments is open daily from 9:00 to 19:00 and offers the following facilities:
- beauty salon
- massage rooms
- Indian massage room
- Alpine pool with whirlpool
- Rasul bath
- wet massage room
Parking
We have enough private parking space for all our guests at the hotel.
As climate-friendly hosts, we have also thought of a charging station for our particularly environmentally friendly guests.
Activities
- TechnoGym Fitness Center
- Outdoor tennis court (free of charge for guests)
- Volleyball-/badminton field
- Rental of hardtail mountain bikes in various sizes € 9 per day
- Rental of e-mountain bikes and e-street bikes in various sizes € 39 per day.
- Hiking (500km of trails around)
- 9-hole-golf club GCB 10 kilometers away
Internet
WIFI – free of charge – access code available at the reception
Internet terminal in the hotel lounge (free of charge)
IPad rental (EUR 10.00 per day)
Check-In
The rooms are available at 15:00. If you should arrive later than 20:00, please let us know!
Check-Out
Please vacate your room until 11:00
Late check out upon availbility possible with a charge
Wellness-Late-Check-Out:
Would you like to use our wellness & SPA area on the day of your departure? You are welcome to do this after your room has been released and for an additional charge of EUR 26.00 (per person). Our wellness area is available to you until 20:00 including a tea bar and a lunch and cake buffet.
Train station
Next train station: Berchtesgaden – 3.5 kilometres
Airports
Salzburg Airport 25 kilometres, Munich Airport 200 kilometers
Dogs
We would be happy to welcome your four-legged friend with us. Please note, however, that this is only possible by appointment and only in selected rooms. € 15.00 to 25.00 per day and depending on the size of your animal without food will be charged.
Reception and Opening hours
Reception Opened from 07:00 to 22:00 – we will answer all your questions
Breakfast 07:30 to 10:30 (included in the room price)
Snack buffet 13:00 to 16:00 (included in the room price)
Cake buffet 14:00 to 16:00 (included in the room price)
Dinner 18:00 to 20:00 (only half board dinner menu)
Bar 18:00 until at least 22:00 / 00:00 closed
Indoor pool 07:00 to 20:00
Outdoor pool – summer 08:00 to 20:00
Outdoor pool – winter 08:00 to 10:00 & 15:30 to 19:00
Sauna 11:00 to 20:00
Whirlpool 11:00 to 19:30
